We built this for Multitude Bank
This isn't a slide deck. It's a working AI agent that checks a credit line balance, explains repayment options, sets up a payment date change, and answers the real questions Multitude Bank customers ask every day. Try it.
What Lorikeet can deliver for Multitude Bank
Built around the questions Multitude customers actually ask — credit lines and loans, repayments, deposits and account access — handled clearly and without judgement.
Natural conversations
Customers ask in their own words. Lorikeet understands context, handles follow-ups, and actually resolves the question — not just FAQ lookups.
All channels available
The same AI across chat, voice, email, and in-app. Consistent answers whether a customer asks about a repayment, a credit line, or a deposit.
Compliance built in
Built for an MFSA-licensed European bank. No personalised financial advice, supportive handling of customers in payment difficulty, and safety controls that keep answers accurate.
Around the clock
A repayment question on payday, a credit-line drawdown at the weekend, a deposit maturing overnight — customers get help whenever they need it, not just office hours.
Ready for your systems
In production, connects to your core banking, lending platform, payments and KYC systems. This demo shows the experience — yours will have real integrations.
Live in days
This entire demo — customer scenarios, knowledge and chat — was built in hours. Your production launch can be just as fast.
How we built this for you
This demo? Built from scratch for Multitude Bank. Real logic for real customer scenarios.
Mapped your scenarios
Credit line servicing and drawdowns, instalment loan repayments, payment-date changes, term deposits and account access — all handled with dedicated logic.
Added your knowledge
Repayment mechanics, interest and fees, deposit protection up to €100,000, hardship options — searchable the moment a customer asks.
Set the safety controls
Identity-aware account actions. No personalised financial advice. Never promises loan approval or quotes personalised rates. Never promises a human transfer it can't deliver.
Went live
Chat is working right now. Ready to connect to your real core banking and lending systems.
Ready to add the world's best CX AI?
Connected to your actual customer data. Handling your real support volume across credit lines, loans, repayments and deposits.
Talk to the team